Get Paid More & Faster
Every Day, We Help Practices Get Paid
Technology-enabled billing and revenue cycle management built to maximize your revenue and minimize errors. Specialty-specific workflows, certified coders, and a team that answers the phone.
- No setup fee
- Month to month
- HIPAA & HITECH compliant
- AAPC-certified coders
Claims filed daily with
Our Solutions
Smarter Billing Services. Smarter Revenue.
Drive results and grow practice revenue with specialty-specific billing, coding and revenue cycle management. Take the whole cycle or just the part that is costing you.
Medical Billing
Charge entry, scrubbing, submission and follow-through to paid — not to submitted.
Read moreRevenue Cycle Management
All eight stages under one accountable team, from pre-auth to the last patient balance.
Read moreMedical Coding
Certified coders by specialty. We flag undercoding as hard as we flag overcoding.
Read moreProvider Credentialing
Applications, CAQH, PECOS and contracts — with expirables calendared so nothing lapses.
Read moreA/R Management
Worked by deadline and value, not oldest-first. Including the A/R others gave up on.
Read moreDenial Management
Every denial tagged by root cause, so the category shrinks instead of repeating.
Read moreEligibility Verification
Checked 48 to 72 hours ahead, with patient responsibility your front desk can quote.
Read moreBilling Audits
A written diagnosis of what your current process is losing. Free, and yours regardless.
Read morePatient Statements & Help Desk
Statements a person can read, and a support line a person actually answers.
Read moreBilling Made Simple.
Supercharge your practice with modern, tech-enabled workflows that cut manual work and get claims out the door the day they are ready.
Schedule a demoGet started with ease
Get Started with Ease
Pick a service and see exactly what we do, from day one. No demo required to find this out.
Claims out in one business day, then chased until they pay.
Charge entry, payer-specific scrubbing, submission and follow-through. The failure we see most is not a rejected claim — it is a correctly submitted one nobody looked at again.
- 1Charges entered and scrubbed within one business day
- 2Payer-specific edit rules maintained per contract
- 3Clearinghouse rejections corrected the same day
- 4Every claim carries an expected response date
- 5Primary, secondary and tertiary submission
- 6Underpayments flagged at posting, not at year end
All eight stages, or an honest map of the ones we cannot reach.
Most billing companies own five of the eight stages and let the other three happen to you. Those three produce about a third of all denials.
- 1Eligibility and benefits verified before the visit
- 2Prior authorisation checked at scheduling
- 3Charge capture reconciled against the day's schedule
- 4Coding reviewed in both directions
- 5Denials triaged within two business days
- 6A/R sequenced by filing deadline and value
Worked by deadline, not oldest-first.
Working an aging report from the top is intuitive and close to the worst method. Claims with a filing deadline expire while somebody chases a balance with no time pressure.
- 1Full aging analysis by bucket and payer
- 2Prioritised by filing deadline, then recoverable value
- 3Aged and legacy A/R as a separate recovery project
- 4Documented action history on every account
- 5Write-off recommendations itemised, not buried
- 6Weekly A/R movement reporting
A third of denials are decided before the patient arrives.
Coverage confirmed 48 to 72 hours ahead, returned in a format your front desk can act on rather than a raw payer response.
- 1Real-time and batch eligibility checks
- 2Active coverage and effective dates confirmed
- 3Copay, deductible position and coinsurance
- 4Benefit limits and visit caps surfaced
- 5Coordination of benefits across policies
- 6Patient responsibility your desk can quote
A lapsed credential turns every claim behind it into a write-off.
Applications tracked by payer with expected turnarounds and followed up on a schedule, plus the expirable calendar that stops the silent failures.
- 1Initial credentialing and payer applications
- 2CAQH setup and quarterly attestation
- 3Medicare PECOS and Medicaid enrollment
- 4Commercial contracting and fee schedule review
- 5Re-credentialing tracked with lead time
- 6Licence, DEA and malpractice monitoring
Our success in numbers
Our Success in Numbers
Measured across our own book over the last twelve months. Each figure says what it counts.
Why Zero Denial
Why Zero Denial Billing
Everything your practice needs to run a stronger revenue cycle, under one accountable team.
Root cause
Every denial is tagged with the stage that produced it, not just the payer's code. If a category is not shrinking, we have not done the job.
Named team
One account manager who knows your payer mix and answers within four business hours. The same coders on your charts every month.
Open books
Live dashboard from day one at no extra charge. Charges, collections, A/R aging, denial categories, payer performance.
Both directions
We flag undercoding as hard as overcoding. Most audits look one way, which is why conservative coding costs practices five figures a year.
Published pricing
Our rates are on the website. That means we cannot quote you whatever we think you will pay, and cannot discount out of a performance problem.
No lock-in
Month to month, thirty days' notice, no exit penalty. Complete data export within ten business days or your final month is refunded.
End-to-end RCM
Eight Stages. We Own Every One.
Unified workflows across the full revenue cycle, from pre-authorization to the final patient balance. Select a stage to see what we do there.
Stage 1 of 8
Eligibility & pre-auth
Eligibility & pre-auth
Eligibility & pre-auth
A third of denials are decided before the patient walks in. We verify coverage 48 to 72 hours ahead and secure authorization against the CPT codes you actually intend to bill.
- Real-time and batch eligibility checks against every active payer
- Authorization requirements determined at scheduling, not at check-in
- Patient responsibility estimate delivered to your front desk
Patient registration
A misspelled name or a stale insurance card becomes a denial six weeks later, usually close to the timely filing edge. Registration is where the cheapest fixes live.
- Demographic and subscriber data validated at intake
- Coordination of benefits resolved before charges post
- Registration-origin denials fed back to your front desk monthly
Charge capture
Work performed but never entered is revenue that never existed on paper. We reconcile the day's schedule against posted charges and chase the gap while people still remember the visit.
- Daily reconciliation of encounters against captured charges
- Missing charge alerts routed to the rendering provider
- Modifier and bundling review before anything reaches a coder
Medical coding
Certified coders assigned by specialty, reviewing in both directions. Everyone audits for overcoding. Almost nobody audits for the levels you left on the table.
- CPT, ICD-10-CM and HCPCS applied to current guidelines
- E/M levels validated against documentation, up and down
- Specific documentation queries, not generic form letters
Claim scrubbing & submission
Claims are scrubbed against payer-specific edits before they leave. Clearinghouse rejections get corrected the same business day instead of aging quietly in a queue.
- Payer-specific edit rules maintained per contract
- Primary, secondary and tertiary submission handled end to end
- Same-day correction and resubmission on clearinghouse rejects
Payment posting
Auto-posting without a variance check is how an underpayment becomes permanent. Every remittance is reconciled line by line against your contracted rate.
- ERA and EOB posting with line-level reconciliation
- Contractual variance flagged and pursued as underpayment
- Credit balances and refunds tracked through to resolution
Denial management & appeals
A denial is a symptom. We tag every one with the stage of the cycle that produced it, then push the fix upstream so the category shrinks instead of repeating next month.
- Triage within two business days, appeal within ten
- Root-cause tagging by origin, not just by CARC code
- Denial trends reported by payer, provider and origin
A/R follow-up & patient billing
Working A/R oldest-first is how claims die at timely filing. We sequence by deadline and recoverable value, and we show you the write-offs rather than burying them.
- A/R prioritised by filing deadline and expected recovery
- Aged and legacy A/R worked as a dedicated recovery project
- Patient statements, payment plans and a staffed support line
- Read-only access to start. Nothing changes in your system while we run the audit.
- Parallel running through transition. Your current process keeps going, so no claim falls between two systems.
- Your data stays yours. Written into the agreement, with a full export within ten business days if you leave.
Intelligent Workflows. Built to Maximize Your Revenue.
We help you hit revenue goals and drive efficiency with processes tailored to your specialty. Automated where automation helps, and a named human wherever it does not.
- 93.6% of claims accepted on first submission across our book.
- 6.4% denial rate against an industry average nearer 10%.
- 1.2 days from charge received to claim submitted.
- Under 30 days average time in A/R for practices past onboarding.
Denial cost calculator
Put a rough number on what denials are costing you.
Three inputs, no email required. The defaults are set for a small independent practice, and the recovery assumption is conservative on purpose. Round numbers here are worth less than one afternoon with your actual claims.
Recoverable in year one
Estimate only, and deliberately conservative. Assumes a 55% recovery factor on the gap between your denial rate and the 6.4% we currently run across our own book. It does not account for payer mix, specialty, contracted rates or how well your current process performs. The audit is where you get a real figure from your own data.
Testimonials
What Our Clients Say
“Their audit found $8,400 my previous biller had let pass timely filing. That was an unpleasant thing to learn and I am glad somebody finally told me.”
Dr. Hina Malik, MDSolo internal medicine · Houston, TX
“I run a two-provider clinic and cannot justify a full-time biller. What I wanted was somebody who picks up the phone, and that is what this is.”
Dr. Samuel Reyes, MDTwo providers · Sacramento, CA
“They flagged that we had been undercoding established patient visits for two years. Nobody had ever mentioned it. That one fix covered the fee.”
Amara Okafor, LCSWBehavioral health, three clinicians · Atlanta, GA
FAQ
Frequently Asked Questions
If yours is not here, call and ask. If we do not know, we will say that instead of guessing.
(469) 555-0142What is your pricing model?
A percentage of what we collect, published on our pricing page rather than quoted case by case. Billing only is 4.5%, full revenue cycle management is 5.5%, and full RCM with coding is 6.5%. Credentialing is a flat fee per provider per payer, and aged A/R recovery is 12% of what we actually recover. There are no setup fees, per-claim fees, statement fees or clearinghouse markups.
Do I have to change my EHR or practice management software?
No. We log into whatever you already use. If you happen to be switching platforms for unrelated reasons, we can help with the billing side of that transition, but nothing about working with us requires it.
What happens to claims already in flight when we switch?
They keep moving. We run parallel with your existing process during onboarding rather than taking a hard handoff on a fixed date, which is where claims usually get dropped. Anything already submitted stays tracked until it pays or is appealed.
How is our patient data secured?
A business associate agreement is signed before anyone gets access. Data is encrypted in transit and at rest, access is role-based and logged, and staff complete annual HIPAA training. Every billing company says this, so ask us to walk you through the specifics — that is the part that separates the claim from the practice.
We are a two-provider practice. Are we too small to outsource?
No, and small practices often gain the most, because a single biller out sick is a two-week gap in submissions. The relevant comparison is not our rate against zero, it is our rate against a salary plus benefits plus software plus turnover.
How long before we see results?
Clean-claim and submission timing improve in the first month because that is a process change. Denial rate and days in A/R move over one to two quarters, because they depend on fixing the stages upstream of billing. Aged A/R recovery is slower still and depends entirely on what is left that is collectible.
Resources
Why Zero Denial
Everything you need to run a stronger practice. Free, and no email required.
Nine questions to ask
A printable sheet of the questions that separate a billing company managing your revenue cycle from one just submitting claims. Ask us all nine.
Open the guideNet collection rate calculator
Three figures from your month-end close and you have the one number that shows whether your billing is working. Nothing stored, nothing sent.
Work it outA sample audit report
The actual deliverable, five pages, with invented figures. See exactly what you would receive before you give anyone access to anything.
Download the PDFGet started
Level Up Your Practice Today
See how Zero Denial Billing can help your practice grow. Send us your details and one of our certified billers will reach out within one business day.
- Your real net collection rate, calculated from your data
- Denial breakdown by root cause, not just by payer
- Recoverable dollars sitting in aged A/R
- Coding accuracy on a sample of charts, in both directions
Request received
We will be in touch within one business day. If it is urgent, call (469) 555-0142.